RETURNS, REPAIRS & EXCHANGES
RETURNS, REPAIRS & EXCHANGES
First, we want you to know that your satisfaction is what matters most to us. If you order something from us and don't love it, rest assured that you can return most items to us within 30 days of delivery for a refund.
FAMOUS MUSICIAN PENDANT/BRACELET/CUFF RETURNS
Our return policy covers returns of most products in new condition up to 30 days after delivery. Items must be returned unworn and in original packaging. Items that cannot be returned include: sale items or anything damaged through normal wear and tear or water damage. Please note there is a $15 restocking fee for the return of any Famous Musician product. If you are interested in returning an item please fill out the form below.
FAMOUS MUSICIAN PENDANT/BRACELET/CUFF REPAIRS
Since our products are made from real USED guitar strings, they can be fragile. If your bracelet requires repair within 30 days from receipt, we'll gladly provide a complimentary repair inclusive of shipping. After this time, we offer a paid repair service, however, there is no guarantee that damaged merchandise can be fixed. Fill out the form below giving as much detail as possible and we will get in touch with you about your repair.
FAMOUS MUSICIAN BRACELET/CUFF SIZE EXCHANGES
If you've ordered the wrong size Famous Musician bracelet or cuff you can return it (includes $15 restocking fee and shipping is non-refundable) following the return process above. Complete the form below and we will check and see if strings are available for you to place a new order for the proper size bracelet/cuff.
FAMOUS MUSICIAN PENDANT/BRACELET/CUFF ARRIVED DAMAGED
If we made a mistake, we'd take care of it. Period. If you received a defective or damaged product, please let us know as soon as possible so we can replace it for you. Fill out the form below and let us know the problem. We'll take care of the rest!